Job 176387 - Dockhand
N Falmouth, MA

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Job Details

Location: N Falmouth, MA
Employment Type: Part-Time
Salary: Competitive

Job Description

Position Summary

The Dockhand is responsible for assisting the marina team in order to serve marina customers and guests by performing a variety of tasks including but not limited to general operation of the docks and assisting boaters.  The Dockhand must work to maintain a safe and clean environment throughout the harbor and marina facilities.

Essential Duties and Responsibilities

  • Provide SHM members with the best experience possible
  • Greet all customers in a manner that expresses a kind, courteous and professional character
  • Help orient members and guests to the marina, facilities, and answer other commonly asked questions
  • Coordinate safe and efficient customer fueling operation on the fuel dock
  • Assist customers with general boating needs
  • Maintain and clean restrooms, docks, walkways, grounds and other areas designated by management
  • Ensure docks and equipment are operational at all times
  • Assist customers with pump out system
  • Comply with OSHA regulations, environmental regulations, and adhere to all site rules and expectations
  • Availability to work overtime when required
  • Ability to work weekends and holidays


Technical and Physical Requirements

  • Ability to work safely around the water
  • Must be able to swim
  • Ability to lift 30 pounds
  • Basic boat handling skills preferred
  • Previous marina experience preferred
  • Previous customer service experience preferred

Minimum Soft Skills Qualifications

  • Excellent verbal and written communication skills
  • Positive attitude and willingness to learn
  • Ability to provide exceptional customer service and an understanding of customers’ needs
  • Excellent interpersonal and collaborative skills while working both independently and within a team context
  • Demonstrates ability to prioritize and work unsupervised
  • Eager to engage in a growing, fast paced, and industry-leading company

The Company

Safe Harbor Marinas, LLC (SHM) is the largest owner and operator of marinas in the world. As a fast-growing private equity sponsored company, SHM cultivates a team dynamic of passionate individuals led by the sharpest minds in the industry in order to serve the vibrant boating community that encompasses the SHM network.  SHM offers professional education and training opportunities including ABYC, manufacturers’ certifications and the chance to work with – and learn from – highly experienced marina professionals.  In addition, SHM offers eligible employees healthcare benefits, 401(k) plans, paid time off, and relocation opportunities.

The Property

Fiddler's Cove is rated as one of the most desirable marine facilities on Cape Cod, and is conveniently located, offering an ideal port for the area's best cruising ground, with easy access by sea or land. Fiddler's Cove services and stores over 200 recreational boats, both power and sail.


Safe Harbor Marinas provides equal employment opportunities (EEO) to all employees and applications for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Safe Harbor complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. The policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.


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